Frequently asked questions
We welcome you to our 5 star rated self catering barn on the Norfolk/Suffolk border in Wortwell. Please explore our FAQs and if you can’t find an answer to your question, please contact us.
Staying at Waveney Valley Barn
What time is check in and check out?
- Check-in from 5pm
- Check-out 11am
What payment options do you offer?
100% payment is taken on booking. We accept all major Credit/Debit Cards: Visa, MasterCard and American Express.
What dates are you open?
We are open all year round. If we are running a wellness retreat in the future, these dates will be unavailable in our booking calandar. You can check up to date availability on our calendar when you visit book a stay.
Do you have any special offers?
Are you disability friendly?
The barn is single level living and is wheelchair friendly. The ground outside can be unlevel and there is a small step at the entrance, please contact us if we can assist you in some way or any requests we can try and help with prior to your stay.
Covid 19
We are proud to have been fully committed to our guests during the Covid-19 outbreak and we continue to use local established five star cleaning business.
What appliances and household items do you provide?
We offer a complete home from home experience. Including all living furniture. Here is a list of things we provide at Waveney Valley Barn.
Appliances and Kitchen Items:
- Fridge
- Freezer
- Dishwasher
- Stainless steel electric cooker
- Oven
- Microwave
- Kettle
- Toaster
- Coffee maker
- Cooking basics
- Pots and pans, oil, salt and pepper
- Dishes and silverware
- Bowls, chopsticks, plates, cups, etc.
- Wine glasses
- Baking sheet
- Barbecue utensils
- Grill, charcoal, bamboo skewers/iron skewers, etc.
- Coffee
Outdoor and Entertainment:
- Private garden
- Outdoor dining area
- Fire pit
- BBQ grill: charcoal, wood-burning
- Outdoor furniture including Ecofurn chairs (sustainable European oak) which are down at the firepit/BBQ area.
- Compost bin, recycling bin as well as a normal waste bin
- Boardgames
- HDTV with Fire TV
Bedroom, Bathroom and Laundry:
- Washing machine
- Towels, bed sheets, soap and toilet paper
- Hangers
- Bed linen
- Clothes drying rack
- Clothes storage: wardrobe and chest of drawers
- Bath
- Hair dryer
- Portable fans
Can we meet the chickens and sheep?
Yes, we love our guests to meet the chickens and sheep, we can sort that out upon arrival.
Is smoking allowed?
We don’t permit smoking inside the barn or anywhere on site.
What can I do in the local area?
Please explore our local area guide for things to do in Norfolk and Suffolk.
How do I book a treatment?
We continue to partner with local holistic practitoners who can offer treatments on site at Wavney Valley Barn subject to their availability. We advise to contact them prior to your stay to avoid disappointment. Explore current treatments on via experiences.
Do you allow pets?
Unfortunately we do not allow pets to stay at Waveney Valley Barn.
What's your cancellation policy?
Any bookings made which are subsequently cancelled are subject to our standard booking terms and conditions which you can read in our terms.
What are your house rules?
- Please treat the barn with the respect it deserves and leave The Barn as you found it, you can read more in our full terms.
- No pets
- No parties or events
- No access to the dyke
How do I get my promo code for local experiences?
Upon booking confirmation, we send you a welcome email with your local area guide and any coupon codes available for local experiences.